Legal notice

Legal Notice

This Legal Notice governs your use of the website www.presentopia.shop and provides mandatory information about the company operating this website, in accordance with the laws and regulations of the United Arab Emirates.

1. Company Identity

Legal Name Presentopia FZ-LLC
Legal Type Free Zone Limited Liability Company (FZ-LLC)
E-Commerce Licence No. 45006937
General Trading Licence No. 7010039
Commercial Registration No. 0000004058882
Issuing Authority Ras Al Khaimah Economic Zone Authority (RAKEZ)
Licence Issue Date 12 November 2024
Licence Expiry Date 11 November 2026
Licensed Activity E-Commerce Through Websites / General Trading
Manager Fares Abdulsalam Sado Al Bitar

2. Registered Address

FAMC4603, Compass Building,
Al Shohada Road,
AL Hamra Industrial Zone – Free Zone,
Ras Al Khaimah,
United Arab Emirates

3. Contact Information

4. Website Ownership

The website www.presentopia.shop is wholly owned and operated by Presentopia FZ-LLC. All content published on this website, including but not limited to product listings, descriptions, images, logos, graphics, text, and branding, is the exclusive property of Presentopia FZ-LLC unless otherwise stated.

5. Intellectual Property

All intellectual property rights in and to this website and its content are owned by or licensed to Presentopia FZ-LLC. You may not copy, reproduce, distribute, republish, transmit, display, or use any content from this website for commercial purposes without prior written permission from Presentopia FZ-LLC.

Any unauthorised use of our content may constitute a violation of applicable UAE intellectual property laws and may result in legal action.

© 2024 Presentopia FZ-LLC. All rights reserved.

6. Nature of Business

Presentopia FZ-LLC is a licensed e-commerce retailer operating under the jurisdiction of the Ras Al Khaimah Economic Zone Authority (RAKEZ). We sell lifestyle accessories, novelty gifts, plush toys, phone accessories, and everyday items through our website, shipping to the UAE, GCC countries, and select international destinations.

7. Data Protection

Presentopia FZ-LLC is committed to protecting the personal data of its customers in accordance with applicable UAE data protection legislation, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL). For full details on how we collect, process, store, and protect your personal information, please refer to our Privacy Policy.

8. Disclaimer of Liability

While we make every effort to ensure that the information on this website is accurate and up to date, Presentopia FZ-LLC makes no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, or availability of the website or its content.

Presentopia FZ-LLC shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from:

  • The use of, or inability to use, this website
  • Errors, omissions, or inaccuracies in product descriptions or pricing
  • Temporary unavailability of the website due to technical issues or maintenance
  • Any third-party links or content accessed through this website

9. Complaints

In compliance with UAE Federal Law No. 15 of 2020 on Consumer Protection and Federal Decree-Law No. 14 of 2023 on Trading through Modern Technology, Presentopia FZ-LLC maintains an accessible complaints channel for all customers.

If you have a complaint regarding a product, order, or any aspect of our service, please contact us directly:

We aim to acknowledge all complaints within 1–2 business days and resolve them as quickly as possible.

10. Governing Law & Jurisdiction

This Legal Notice and all matters relating to the use of this website shall be governed by and construed in accordance with the laws of the United Arab Emirates, including the laws and regulations of the Ras Al Khaimah Economic Zone Authority (RAKEZ). Any disputes shall be subject to the exclusive jurisdiction of the competent courts of the UAE.

11. Changes to This Legal Notice

Presentopia FZ-LLC reserves the right to update or amend this Legal Notice at any time. Any changes will be effective immediately upon publication on this page. We encourage you to review this page periodically to stay informed.