Snowman Charm

Shipping Information

We ship across the UAE, GCC countries, and selected international destinations.

• UAE: Free shipping on orders over AED 200. Orders below AED 200 are charged AED 20 shipping.

• Orders are processed within 1 to 2 business days after payment confirmation.

• Delivery within the UAE typically takes 1 to 4 business days.

• International shipping rates vary based on destination and package weight.

• Tracking details will be provided once your order has been dispatched.

For full shipping rates, delivery estimates, and international shipping details, please view our Shipping Policy.

Returns & Exchanges

We only accept returns for items with manufacturing defects reported within 30 days of delivery.

Exchanges are available within 48 hours of purchase, provided the item is unused and in its original packaging.

Approved refunds are processed to the original payment method within 5 to 7 business days after inspection.

View our Return & Refund Policy for full details and eligibility requirements.